Privacy Policy
About This Privacy Policy
This Privacy Policy explains how FCODE collects, uses, stores and protects personal information when you visit our website, contact us or request information about our services.
By using this website, you acknowledge that you have read this Privacy Policy. Where consent is required, we will ask for it separately.
Last updated: July 31, 2026
Information We May Collect
Depending on how you interact with the website, we may collect:
- Your name and email address.
- Your company or organization name.
- Your phone number, when voluntarily provided.
- Information about the service or project you are interested in.
- Messages and other information submitted through the contact form.
- Basic technical information such as browser type, device type, IP address and visited pages, when analytics or server logging is enabled.
How We Collect Information
Information may be collected when you:
- Submit the website contact form.
- Contact us by email, phone or social media.
- Request a proposal or project consultation.
- Browse the website.
- Accept optional analytics or third-party cookies.
How We Use Information
Personal information may be used to:
- Respond to questions and project requests.
- Prepare proposals or discuss potential services.
- Communicate about an active project or agreement.
- Operate, secure and improve the website.
- Prevent spam, abuse and unauthorized activity.
- Meet applicable legal and contractual obligations.
Legal Basis for Processing
Depending on the situation, FCODE may process personal information because:
- You have given your consent.
- Processing is necessary to respond to a request or prepare a potential agreement.
- Processing is necessary to perform an existing contract.
- Processing is required to comply with a legal obligation.
- FCODE has a legitimate interest in operating and protecting its website and services.
Contact Form Information
When you submit the contact form, we may receive your name, email address, company name, selected service and project message.
This information is used only to review and respond to your request unless another purpose is clearly communicated to you.
Cookies and Analytics
This website may use strictly necessary cookies for core functionality and optional cookies for analytics, preferences or third-party services.
More information is available in our Cookie Policy.
Sharing Personal Information
FCODE does not sell personal information. Information may be shared only when reasonably necessary with:
- Hosting and infrastructure providers.
- Email delivery or communication providers.
- Analytics providers, when enabled and accepted.
- Professional advisers or public authorities when required by law.
- Contractors involved in delivering an agreed service, subject to appropriate confidentiality obligations.
International Data Transfers
Some technology providers may process information in countries outside Kosovo. When this occurs, FCODE will take reasonable steps to use providers that offer appropriate privacy and security protections.
Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including communication, contractual, security and legal requirements.
Messages that do not result in a business relationship may be deleted when they are no longer necessary.
Data Security
FCODE uses reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration or disclosure.
No internet-based system can guarantee absolute security. Visitors should avoid submitting unnecessary sensitive information through the contact form.
Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of information.
- Object to or restrict certain processing.
- Withdraw consent where processing relies on consent.
- Request information about how your personal data is used.
Requests may be sent to festimrecidev@gmail.com.
Third-Party Links
The website may contain links to external websites or platforms. FCODE is not responsible for the privacy practices, security or content of third-party websites.
Changes to This Privacy Policy
This Privacy Policy may be updated when our website, services, providers or legal requirements change. The updated version will be published on this page with a revised update date.